Frequently Asked Question
Remote Desktop is one of the options that is available for you to work from home. In order to connect you need to perform the following steps:
Search for the Remote Desktop Connection Application by pressing the windows key and typing “RDP” - If you are on a Mac, then you can search for the Microsoft Remote Desktop Application. As a result you will see something like the following:
Click on the “Remote Desktop Connection” with your mouse. You can also do a right click to Pin the Icon to your taskbar and start menu if needed. Once the application is launched you will see the following:
Next to "Computer" click your mouse in the blank tray and type in ts.centurionamerican.com
It should look like this:
Click the “Connect” button with your mouse and it will come to a screen that looks like this:
The Windows Security Box will appear and will be asking you to input your credentials. After you have placed your password click ok to connect. The format for the username is:
DFWDEVELOPMENT\username
Click “ok” after your credentials have been placed and this will appear next:
Towards the bottom the Remote Desktop Connection will ask you if you would like to connect despite the certificate errors. It’s safe to ignore, click Select “Yes”
You have now remotely connected into ts.centurionamerican.com.
Just as when you sign in your own computer at the office, you will need to click the ok button with your mouse to accept the Network Usage Notification.
Once connected you will have access to your U Drive and S Drive, and email. However due to limited resources, if you just need to check email and NOT access files from the Shared Drive, you can always connect into OWA (Outlook Web Access) to check your email via: https://mail.centurionamerican.com